Privacy Policy

Effective Date: 2025

At Jogen, your privacy is our top priority. We’re committed to protecting your personal information and being transparent about how we use it. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

We collect the following types of information to provide and improve our journaling and reflection services:

A. Information You Provide

  • Account Information: Name, email address, and optional profile picture.

  • Journal Entries: Any reflections, text, emotions, or notes you write within Jogen.

  • Doctor Sharing Data: If you choose to share summaries or reports with your doctor, Jogen stores those securely until shared.

  • Payment Information: If you subscribe to Jogen Premium, payment details are collected via a secure third-party provider.

B. Automatically Collected Information

  • Usage Data: How you interact with the app — such as journaling frequency, mood tracking, or AI chat interactions.

  • Device Information: Device type, operating system, app version, and basic performance data.

  • Location Data (Optional): Used only to personalize insights or display time-based reflections.

C. Information from Third Parties

  • Integrations: If you connect Jogen with health or productivity tools, we may collect relevant shared data (e.g., mood or activity logs) to enhance your experience.

2. How We Use Your Information

We use your information to:

  • Provide the Jogen Service: Enable journaling, AI reflections, and emotional insights.

  • Personalize Your Experience: Tailor mood insights, reflections, and journaling suggestions.

  • Improve Our Services: Analyze anonymized usage data to improve app performance and develop new features.

  • Communicate With You: Send important updates, reminders, or support messages.

  • Ensure Security: Monitor for fraudulent, abusive, or unauthorized activity.

3. Sharing Your Information

We do not sell your personal information. We may share your data only in these limited cases:

  • With Your Consent: When you explicitly choose to share insights with your doctor or therapist.

  • Service Providers: Trusted partners (e.g., hosting, cloud storage, analytics) that help us operate Jogen.

  • Legal Compliance: If required by law or to respond to valid legal requests.

4. Your Rights

We value your control over your data. You have the right to:

  • Access Your Information: Request a copy of the data Jogen holds about you.

  • Edit Your Information: Update your journal, profile, or app settings at any time.

  • Delete Your Information: Request account deletion and permanent removal of your data.

  • Opt-Out of Marketing: Unsubscribe from any non-essential communication.

To exercise your rights, please contact us at contact@jogen.app.

5. Data Retention

We retain your data only as long as necessary to provide the Jogen service or comply with legal obligations. Once your data is no longer needed, it is securely deleted or anonymized.

6. Security Measures

We take your privacy seriously. Jogen employs:

  • Encryption: Secure data storage and transmission to protect your information.

  • Access Controls: Restricted access to sensitive data for authorized personnel only.

  • Regular Monitoring: Systems to detect, prevent, and respond to security risks.

7. Children’s Privacy

Jogen is not intended for users under 13. We do not knowingly collect personal data from children. If we become aware of such information, we delete it immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. If changes are significant, we’ll notify you via email or within the app. The latest version will always be available on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, feel free to reach out:

Email: info@jogen.space
Mailing Address: Jogen Privacy Team, New Delhi, India

10. Additional Resources

Cookie Policy: jogen.space/cookie-policy